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Volaris Contact Info

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General customer information

Volaris Top FAQ

Call our Call Center at 1102-8000 within Mexico City and Metropolitan Area or 01-800-122-8000 toll- free from the rest of Mexico, or 1(866) 988-3527 in the U.S. selecting “Customer Service” as option 4 Page 10 10 volaris.com • By email to yourexperience@volaris.com • You can also write to the following postal address: …

Volaris, the Safest Ultra Low Cost Airline in Latin America According to Airline Ratings. Volaris was once again recognized by the prestigious Airlineratings.com as one of the safest airlines in the world, being the safest ultra low cost airline of Latin America.

55 pounds
Volaris Checked Baggage Allowance

Individually checked bags may not exceed maximum linear dimensions of 68 linear inches (158 cm) including handles and wheels or 55 pounds (25 kg).

Unfortunately, Volaris does not allow cancellations for flights. If you don’t use your ticket for the indicated flight, it cannot be reimbursed, nor can it be used for the requested service on another flight or reservation. … Don’t worry, you can still sell your flight to someone else and get your refund that way!

For domestic flights, most companies charge around US$200.

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