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Bumble Top FAQ

  1. If you would like to cancel your Bumble Boost subscription, follow these steps:

    1. Go to Settings on your iPhone or iPad and select iTunes Store and App Store.
    2. Tap on your Apple ID at the top of the screen.
    3. Tap on View Apple ID. You might need to sign in or use Touch ID.
    4. Tap on Subscriptions.
    5. Tap on the subscription that you want to manage. (If you don’t see a subscription but are still being charged, make sure that you’re signed in with the correct Apple ID.)
    6. Use the options to manage your subscription. You can choose a different subscription offering, or click on “Cancel Subscription” to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

Bumble is free, and always will be!

We have a few optional premium features to enhance your Bumble experience, such as Bumble BoostBumble PremiumSuperSwipe, and Spotlight

If you’re an Android user and have subscribed to Bumble Boost using your credit card, follow these steps to cancel:

  1. Tap the menu icon at the top left of the app
  2. Tap on the Bumble Boost section just underneath your profile photo
  3. Choose “Manage your subscription”, shown in light gray text underneath your expiry date
  4. Use the option on-screen to cancel

If you’ve subscribed using your credit card (or PayPal) on Bumble Web, follow these steps to cancel:

  1. Click your profile photo in the upper left of the screen
  2. Choose “Manage your Boost”
  3. Click “Unsubscribe” beneath the summary of your Boost subscription in the middle of the screen

In both cases, you’ll still be able to use your subscription until its expiration date!

Connection is a two-way street. Before a conversation can get off the ground both users have to have swiped to the right to create a match.

DATE MODE:

Users who have First Move privileges will be able to send the first message directly from the ‘Boom’ screen which appears once two users match, or you can go to your connections screen by tapping the grey logo in the upper right-hand corner to view and message your matches.

Remember: First Moves are time-sensitive! You have 24 hours from the time you match with someone to send the first message. If you’re feeling nervous, try using our Question Game to break the ice.

If you don’t have First Move privileges you have to wait for the other user to send the first message. Once they do you will be able to reply to them to lock in your connection.

Remember: You have 24 hours to respond to a First Move! If you see that a connection is expiring soon you can use your Daily Extend feature to give them a little more time to break the ice.

BFF MODE:

Because BFF only shows users who identify as the same gender, everyone has First Move privileges. This means either party is able to send the first message once a match is created either from the ‘Boom’ screen or their connections.

Remember: The 24-hour limit still applies in BFF Mode so don’t miss out on the chance to connect!

BIZZ MODE:

Because networking can sometimes be a bit more of a process, Bizz Mode works a little differently.

Once a match is established, users with First Move privileges have seven days to send the first message from the ‘Boom’ screen or their connections. From the time the first message is sent, users without First Move privileges have seven days to respond in order to lock in the connection.

After two users have mutually right-swiped one another, a match is created. After a match is created, you’ll see a notification appear on your screen. From here, you can either start a chat or continue swiping through other profiles.

After a match has been created, what follows depends on the user’s gender.

On Bumble, women always make the first move. If she doesn’t initiate a conversation within 24 hours, the connection expires.

Men cannot initiate a conversation with women. However, they can show that they’re especially interested in her by using the daily 24-hour extend feature.

Bumble was designed to counter problematic and antiquated hetero dating norms, so the above rules do not apply to same-sex matches or to connections made in Bumble BFF. In these cases, either person has 24 hours to make the first move before the connection expires.