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GoDaddy was founded by Bob Parsons. About 70 percent of GoDaddy was sold to a private equity consortium several years ago, and the company has since gone public on NASDAQ with the stock ticker GDDY.

Yes and no. Shared plans do come with unlimited storage, but you are limited to 250,000 files/folders (and each email counts as a file). Furthermore, there are certain “soft” caps on other resources — if your usage exceeds these caps, GoDaddy may throttle the resources available to your website and, in extreme cases, may even prevent your use of the resources, leading to site downtime.

How do I contact GoDaddy’s support? You get first class 24/7 customer support via phone, live chat – and you can browse a database of questions and articles with common questions covered. What languages does GoDaddy support speak? Besides English, GoDaddy’s customer service is provided in many languages. Here’s a full list of supported languages including phone numbers.

If your domain name is registered someplace else (for example with Namecheap) then you need to update the domain’s nameservers. You will find the correct NS values in your control panel. For example, GoDaddy’s default DNS nameservers look like: ns01.domaincontrol.com and ns02.domaincontrol.com. Their premium DNS nameservers look like: pdns01.domaincontrol.com and pdns02.domaincontrol.com. Again find the right information by logging into your web hosting cPanel.

You can contact GoDaddy using live chat (Live chat can be launched via the “Chat with us” button on their website) or phone. To request a refund go to the “Contact Us”, select your country and perform a toll-free phone call.

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