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The process to claim warranty for each brand is different. For BOSE, it’s required that you get in touch with them directly. As long as you have your invoice which serves as your proof of purchase, any BOSE service center that services headphones should be in a position to fulfill your warranty claim request.
You may be required to present a copy of your proof of purchase. If you are having issues with your product, I am sure the gifter will not mind providing you with the receipt. If they do have an issue with it, however, an alternative option would be to ask the gifter to reach out to Bose instead.
The Bose® Limited Warranty lasts one year from the purchase date for electronic products, systems, and powered speaker components, accessories, and other products not listed here unless specified in the Owner’s Guide. … The Headset X has a five-year Limited Warranty.
We do have access to information regarding service options. However, typically in the USA once your item has been received at our warehouse you should get your replacements in up to 10 business days.