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The new Cisco Business Wireless access points are 802.11 a/b/g/n/ac (Wave 2) based, with internal antennas. These access points support the latest 802.11ac Wave 2 standard for higher performance, greater access, and higher-density networks.

The new Cisco Business Wireless access points have the ability to be configured for a traditional wireless or a wireless Mesh Network. If you would like to learn about the basics of Mesh Networking, check out Cisco Business: Welcome to Wireless Mesh Networking.

Cisco Mobile Voice supports the following calling features, which you might already be familiar with from using your Cisco Unified IP Phone:

  • Conference—allows you to talk simultaneously with multiple callers.
  • Transfer—allows you to redirect a connected call from your phone to another number.
  • Hold—allows you to put an active call into a held state.
  • Call park—allows you to use your phone to park (temporarily store) a call, which you can then retrieve from another phone.
  • Shared line (limited)—allows you to use one phone number for multiple phones.

Cisco Mobile Voice acts like a two-line phone. If you are already connected to a call, you can receive or make another one. Only one call is active at a time; the other is automatically placed on hold.

Before you make a call, make sure your iPhone is connected to your company’s wireless network.

  1. Open Cisco Mobile Voice.
  2. Dial a number using the keypad, or select a contact from Favorites, Recents, Contacts, or Voicemail.

Your calls could drop for any of these reasons:

  1. Weak wireless signal—Check the bars on your iPhone to verify that you have a strong Wi-Fi connection. If your signal is weak, consider moving the call to the mobile network. While on a call, tap Show Actions > Use Mobile Network.
  2. Lost connection to the Cisco Unified Communications Server—You might be experiencing network problems or the servers might have gone down temporarily. Contact your system administrator if this issue persists.
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