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Vimeo Top FAQ

  1. If you’re not satisfied with your membership, you’ll be able to get a refund for an annual membership within 30 days from the day you subscribed.

Besides your membership, event producers just need to connect to a camera and an RTMP-enabled encoder, which will send your live recording to Vimeo. Connecting to an encoder is easy — we provide simple instructions and a professional support team if you need help. You can use any encoder you want, but we recommend Livestream Studio, Mevo, OBS, or Telestream Wirecast. 

Vimeo Premium members get unlimited streaming in the Vimeo player to any number of viewers, across as many events as they’d like (up to 3 simultaneously), with each event limited to 12 hours. 

Cloud transcoding means that all live streams are transcoded by Vimeo for optimal playback in the Vimeo player. This provides viewers with the most beautiful experience possible for their device and bandwidth, keeps your required outbound bandwidth to a minimum, and saves you the trouble of using expensive encoding equipment.

All encoders use various internet ports to communicate with Vimeo Live, all of which need to be made open to both incoming and outgoing communication.